A
Public Grievance (PG) Cell is operational in
the office of Chief General Manager A P Telecom.
Hyderabad.
BSNL subscribers of A.P.Telecom
can now call on 198(Interactive voice Response
System) or
12727 TOLL FREE
SERVICE
for handling their Telephone and other service
related complaints.
For General Enquiry/Customer service information for Broadband Related complaints, Dial -1800-424-1600.
For Username/Password enquiry and for Techinical Enquiry, Dial-12678.
For Fault Booking Service on Dataone services, Dial-198. For Usage, Dial-040-23234770.
Customers can e-mail the grievances/complaints related to Broadband service to: "de_nibhyd@dataone.in".
Please Give Your Complaint Here.Our
PG Officers will Respond